State Farm® Insurance Agent Ken Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Adam Brown
September 14, 2026
5
out of
5
rating by Adam Brown
"My wife and I fell for the bombardment of social media ads who hypnotize you into "major savings" on switching auto insurance, only to hike up your rates fivefold after six months. We came to our senses and took our half-dozen vehicles to Ken Richards at State Farm. Jeremy Davis was so gracious and professional to bring us back on board, retain several discounts, whereupon we realized the best value in the car insurance market was right here the whole time. We corrected our misstep and went back to the best at Ken Richards' State Farm Agency."
We responded:
"We’re so happy to hear you had a great experience, thank you for the wonderful 5-star review Adam! We’d love to help anytime you need us down the road. "
garr roberts
September 10, 2026
5
out of
5
rating by garr roberts
"Great service and concerned about my needs and are able to help out with my different needs."
We responded:
"We really appreciate your 5-star review Garr! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Brittney Horner
August 26, 2026
5
out of
5
rating by Brittney Horner
"Jeremy is the best! Can’t say enough great things about him!"
We responded:
"Thank you so much for the 5 stars, Brittney! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Cindy Maldonado
August 11, 2026
5
out of
5
rating by Cindy Maldonado
"I have worked with Jeremy for many years, he is the best always gets me the best coverage at the best price.. Jeremy is very knowledgeable in what he dose. I recommend going to see him with all your needs. 100% my favorite insurance quy."
We responded:
"Cindy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Grand Junction and all of Colorado, Arizona, Utah and Wyoming. "
Lori Plantiko
August 7, 2026
5
out of
5
rating by Lori Plantiko
"Jeremy has always helped our family with all of our insurance needs with a friendly smile and wealth of knowledge."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Meghan Rudd
July 23, 2026
5
out of
5
rating by Meghan Rudd
"Jeremy is awesome! He is so personable and genuinely just wants to help people."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here at Ken Richards State Farm in Grand Junction to know you had such a great experience with us. "
Robert Wagner
June 17, 2026
5
out of
5
rating by Robert Wagner
"Jeremy was knowledgeable and thorough in getting us the right insurance and proper coverage to meet our needs.Thanks Jeremy"
We responded:
"Robert, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Richards Team! Thank you."
Jami Brinkmeyer
June 12, 2026
5
out of
5
rating by Jami Brinkmeyer
"Jeremy has been wonderful working with on my policy with State Farm from my auto, renters, life and SxS over the last couple of years. He is very friendly, knowledgeable about what would work best for me. I have been with State Farm for a very long time. I have no complaints about State Farm and I definitely recommend Ken Richards location, everyone in the office is very friendly.
Thank you Jeremy for making sure all my insurance policies are good to go."
We responded:
"Thank you for the amazing review, Jami! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Taylor Fiscus
June 3, 2026
5
out of
5
rating by Taylor Fiscus
"Jeremy is the best guy out there. Great demeanor and easy to deal with! Would recommend!"
We responded:
"Thank you so much for the 5-stars, Taylor! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ken Richards’s Team anytime."
melissa richards
June 3, 2026
5
out of
5
rating by melissa richards
"Really easy to work with and was great at finding me the right coverages for my needs!"
We responded:
"Thank you so much for the 5-stars, melissa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ken Richards’s Team anytime."
Tom Elkins
May 28, 2026
5
out of
5
rating by Tom Elkins
"Had these guys for decades. Don't buy insurance from anyone else. These guys ROCK!"
We responded:
"Wow, thank you for the 5-star review, Tom! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
makana Drennan
May 27, 2026
5
out of
5
rating by makana Drennan
"Kristina has always been helpful and provided great service!"
We responded:
"Makana, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Richards Team and Kristina in particular!"
Robert Quintero
May 27, 2026
5
out of
5
rating by Robert Quintero
"Ken and his team are great. Always there to help and answer any questions. Highly recommended."
We responded:
"Thank you for the amazing review, Robert! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Steve Steinkirchner
May 26, 2026
5
out of
5
rating by Steve Steinkirchner
"The staff is friendliest staff I have encountered at an insurance facility"
We responded:
"Thank you for your 5-star review Steve. We Truly appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ken Richards’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here."
Evan Solida
May 26, 2026
5
out of
5
rating by Evan Solida
"Even though I only need a temporary renters policy, I was provided with excellent support and service. Jeremy answered all my questions and concerns, and helped me get the proper coverage for a fair price."
We responded:
"Thank you for the amazing review, Evan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Shannon Power
May 20, 2026
5
out of
5
rating by Shannon Power
"Awesome and prompt customer service, good communication. I've been so happy with the consistently high level of service with Jeremy."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ken Richards Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Junction ."
Dave Clamor
May 18, 2026
5
out of
5
rating by Dave Clamor
"Great team and always helpful. Have car insurance and home owners insurance with them."
We responded:
"Dave, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance or Financial Services related, do not hesitate to reach out to State Farm Agent Ken Richards Team—we are always here to help!"
Mark Fenner
May 4, 2026
5
out of
5
rating by Mark Fenner
"Jeremy at Ken Richard’s State Farm has been my personal agent for many years. Jeremy’s level of Customer service is un-matched. He’s always available when I need him. I feel very comfortable recommending him to anyone for all of your insurance needs."
We responded:
"Thank you for the amazing review, Mark! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.Mark, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Richards’s Team!"
Jim Pollack
April 28, 2026
5
out of
5
rating by Jim Pollack
"Shelby is nice and was very helpful to me"
We responded:
"Thank you, Jim, for sharing your experience! I'm happy to hear that Shelby was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Rob Zentner
April 21, 2026
5
out of
5
rating by Rob Zentner
"I’ve had a great experience working with Ken and his team. Ken stands out for his clear, consistent communication—he always takes the time to explain options and make sure everything is understood, which makes the whole process feel straightforward and stress-free.
I also want to recognize the agency for being equally helpful and responsive. It’s clear that the entire agency prioritizes customer service. Overall, the agency is incredibly friendly, approachable, and easy to work with. They make themselves accessible when you need them, and it genuinely feels like they have my best interests in mind. I highly recommend them to anyone looking for reliable and personable insurance support."
We responded:
"Wow, thank you for the 5-star review, Rob! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, The Ken Richards State Farm team is just a phone call away, please do not hesitate to get in touch!"
Tim Bauer
April 17, 2026
1
out of
5
rating by Tim Bauer
"Kevin Richards came out in 2012 to take pictures of my house before he started policy.. we've had problems with them standing up to their word. Overcharging us because of his agent's mistakes. They've been overcharging me for 14 years because they made the mistake of listing us with not having a metal roof but a shingle roof. Contacting them over 2 years ago and after asking for 2 years they finally sent me a form to fill out to prove I had a metal roof. Now I've been informed they've changed my policy to a metal roof. But the agent also informed us that they would only backdate the policy for 30 days when this has been going on for 14 years. When my wife bought a new car at the agent screwed up and it cost us an extra $75. When trying to address this problem Ken Richards agency is not willing to help us with the problems that they caused. Every time I call there I just expect to get the wrong answer. After 12 years and by 10 to 15 mistakes costing me and my wife thousands of dollars they will never stand up to their mistakes that were the problems they cause on your policies. This is the most unprofessional company I've ever worked with . I don't know how they seemed to get good reviews because they never ever stand up and pay you back for the problems they caused. Agents Jeremy and Christina have both admitted to mistakes and also they won't help us with their overcharging. Again not sure how they get the reviews that they get with the way they treat their customers. If this is your age and I strongly suggest you go elsewhere. They provide no customer service!!"
We responded:
"Tim, I am extremely sorry to hear how unhappy you are with your interaction with us here on State Farm Agent Ken Richards’s Team. I would like to address this issue directly and take the necessary steps to ensure it does not happen again. Regarding your issue with your home, The correction to your roof (documents signed by you) was completed in April 2022 after you brought it to our attention. We conducted a review with you and Nancy January of 2023 where you were happy with the policy and coverage. The auto issue you are referring to was refunded July 2025. However, we deeply regret that your experience with us here was so disappointing. I understand the frustration you must be feeling and I apologize. Me and my team have worked diligently to address your issues in a timely manner. We are committed to delivering an exceptional experience for everyone, and your feedback will help us improve."
Michelle Smith
April 10, 2026
5
out of
5
rating by Michelle Smith
"Jeremy’s customer service is outstanding. He is cognizant of questions I may ask before I even know what I need to ask. He is gracious and engaged with my needs as a customer. Highly recommend!!!"
We responded:
"Thank you Michelle for your kind, 5-Star, review of the State Farm Agent Ken Richards Team, and Jeremy in particular. Being your Insurance Coach is what we strive to be."
Evan P
April 6, 2026
5
out of
5
rating by Evan P
"Jeremy Davis with Ken Richards State Farm is always on top of his game! 😎"
We responded:
"Thank you for your kind, 5-Star, review of the State Farm Agent Ken Richards Team, and Jeremy in particular. We appreciate it!"
Tyshea Denning
April 3, 2026
5
out of
5
rating by Tyshea Denning
"Jeremy’s service is always top tier! Thank you"
We responded:
"Thank you Tyshea for the fabulous review of Ken Richards State Farm and Jeremy in particular. He is a valuable member of our team."
caleb welborn
March 30, 2026
5
out of
5
rating by caleb welborn
"Great people to work with all around!"
We responded:
"Thank you for your kind, 5-Star, review of the State Farm Agent Ken Richards Team. We appreciate it!"