Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kali Martinez

Kali Martinez

October 22, 2024

5  out of  5
rating by Kali Martinez
"I had a fantastic experience with my new insurance agent! He helped me solve an issue quickly and efficiently without missing a beat. Great communication and wonderful service throughout. Highly recommend!"
We responded:
"Kali, thank you for your wonderful review! I'm glad to hear that you had a fantastic experience with our office. It's great to know that we could resolve your issue quickly and efficiently. We always strive for excellent communication and service. If you need any further assistance, we're here to help. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Jen Mendenhall

Jen Mendenhall

October 17, 2024

5  out of  5
rating by Jen Mendenhall
"Jeremy from Ken Richards office is fantastic to work with! He is knowledgeable, caring and responds very quickly to any questions I have. Thank you!"
We responded:
"Jen, thank you for your wonderful review! I'm glad to hear that Jeremy has been so helpful and responsive to your needs. We truly appreciate your kind words and are grateful to have Jeremy as part of our team. If you ever have more questions or need further assistance, don't hesitate to reach out. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Megan Trevino

Megan Trevino

September 25, 2024

5  out of  5
rating by Megan Trevino
"This is such an awesome office! Their knowledge of products including life insurance is outstanding. They also provide the best customer service in all of CO. I send all my customers moving states to their office as I know they will be taken care of. JEREMY IS THE ABSOLUTE BEST and genuinely cares about all of his customers."
We responded:
"Megan, thank you for your wonderful review! We're glad to know you appreciate our team's knowledge of life insurance and our commitment to providing top-notch customer service. Jeremy is indeed a valuable part of our team, and we're grateful for your trust in sending your customers our way. If you ever need anything, we're here to help! - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Kealey Cheyenne

Kealey Cheyenne

August 28, 2024

5  out of  5
rating by Kealey Cheyenne
"Jeremy is super nice and easy to understand and work with."
We responded:
"Kealey, thank you for your positive feedback! I'm glad to hear that Jeremy was nice and easy to work with. We appreciate your support and are here for any future needs. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Jeff

Jeff

August 28, 2024

5  out of  5
rating by Jeff
"Best service, highest quality, nice to do business with good people."
We responded:
"Jeff, thank you for your kind review. I'm glad you had a positive experience with our service and team. We appreciate your business and look forward to assisting you with any future needs. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of d W

d W

August 21, 2024

5  out of  5
rating by d W
"ABSOLUTELY AMAZING! FAST ACTION AND CARING. LESS THAN 14 BUSINESS DAYS AFTER MY ACCIDENT I RECEIVED PAYMENT SINCE MY CAR WAS A TOTAL LOSS. SUPER FRIENDLY AND KEPT ME INFORMED THE ENTIRE PROCESS"
We responded:
"Thank you for your positive review. I'm glad our team could provide fast and caring service during your time of need. It's great to know you were kept informed throughout the process and received your payment promptly. If you have any future questions or need further assistance, feel free to reach out. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Milica L.

Milica L.

August 17, 2024

5  out of  5
rating by Milica L.
"Bryan made the transition to State Farm a breeze. He was able to overall lower the rates. I look forward to having this as my team of agents going forward."
We responded:
"Hey Milica, Thanks for the awesome review! I'm glad Bryan could make your transition smooth and help lower your rates. We're happy to have you with us and look forward to being your team of agents. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Harmony Hardin

Harmony Hardin

August 17, 2024

5  out of  5
rating by Harmony Hardin
"Brian was super helpful and nice"
We responded:
"Hey Harmony, Thanks for the awesome review! I'm glad Brian could be super helpful and nice. If you need anything else, feel free to reach out. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Jennifer LaRue

Jennifer LaRue

August 7, 2024

5  out of  5
rating by Jennifer LaRue
"Everyone is very communicative and helpful!"
We responded:
"Jennifer, thanks so much for the awesome review! I'm glad you found our team communicative and helpful. We're always here for you! - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Mark Bull

Mark Bull

July 30, 2024

5  out of  5
rating by Mark Bull
"I have had them as my agent for a long time awesome people and great to work with"
We responded:
"Hi Mark! Thanks a bunch for your awesome review! We're so happy to have you as a long-time customer and appreciate your kind words about our team. We're always here for you! - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Brian Hull

Brian Hull

July 1, 2024

5  out of  5
rating by Brian Hull
"Called to add a vehicle to our policy while waiting at the DMV, Jeremy helped us out expeditiously and was super friendly!"
We responded:
"Brian, I'm thrilled to hear that Jeremy provided you with quick and friendly assistance when adding a vehicle to your policy at the DMV! We're pleased to have helped you efficiently and with a smile. Thank you for sharing your positive experience! - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Amy Barnes

Amy Barnes

June 27, 2024

5  out of  5
rating by Amy Barnes
"Really appreciated the thorough review of our policies and taking the time to explain our options."
We responded:
"Hi, we're pleased that you found our policy review thorough and our explanations helpful! Ensuring you understand your options is a top priority for our team. Thank you for acknowledging our efforts. We're here for any future insurance needs you may have! - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of cass via

cass via

June 25, 2024

5  out of  5
rating by cass via
"Bryan with State Farm made it everything very easy, and he got us insurance cheaper than what we had! Highly recommend!"
We responded:
"Thank you, Cass, for your positive feedback! I'm pleased to hear that Bryan made the insurance process easy for you and found you a more affordable option. We're grateful for your recommendation and look forward to assisting you with any future insurance needs. - Ken Richards, State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Brian Tezak

Brian Tezak

June 13, 2024

5  out of  5
rating by Brian Tezak
"Knowledgeable & Friendly! The best customer service I've experienced with any insurance company!"
We responded:
"Brian, we're thrilled you found our team knowledgeable and friendly! Providing top-notch customer service is our priority, and we're grateful for your positive feedback. We're here for all your insurance needs whenever you need us! - Ken Richards, State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Neal Alexander

Neal Alexander

May 22, 2024

5  out of  5
rating by Neal Alexander
"I love the personalized service they've always got my back."
We responded:
"Neal, I'm thrilled to hear that you love the personalized service we provide and that we always have your back! Ensuring your satisfaction and offering personalized care is our top priority! Thank you for your support, and we look forward to assisting you with all your insurance needs in the future! - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Christopher Walchle

Christopher Walchle

May 1, 2024

5  out of  5
rating by Christopher Walchle
"Jeremy Davis has been an absolutely fantastic help to me and my family, in saving us a significant amount on our insurance!"
We responded:
"Christopher, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jeremy cares a lot about our customers. - Ken Richards - State Farm Insurance Agent"
Profile photo of Mrknives70 (mrknives)

Mrknives70 (mrknives)

May 1, 2024

5  out of  5
rating by Mrknives70 (mrknives)
"Very friendly and very well informed and helps you ever step of the way, Jeremy is the best"
We responded:
"Thank you for sharing your experience with Jeremy! Our office loves being your good neighbor."
Profile photo of judi Holm

judi Holm

April 29, 2024

5  out of  5
rating by judi Holm
"Always a pleasure to work with my agent the are so pleasant and professional. Every time I reach out to them they are very quick to provide the information I need. I highly recommend them!"
We responded:
"Judi, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! - Ken Richards - State Farm Insurance Agent"
Profile photo of Louis Villaire

Louis Villaire

April 10, 2024

5  out of  5
rating by Louis Villaire
"Ken Richard’s State Farm is the top State Farm Agency in Mesa County. Our family has worked with Ken and his team for 15 years on Home and Auto insurance. The team members at Ken Richard’s State Farm pick-up the phone and are cheerful, professional and helpful with any insurance issue that you have. Call Ken Richard’s today!"
We responded:
"Wow, thank you for the five-star rating, Louis! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations! We hope to provide you with excellent customer service and quality homeowners and auto coverage for years to come! - Ken Richards - State Farm Insurance Agent | Grand Junction, CO"
Profile photo of Matt Fowler

Matt Fowler

April 10, 2024

5  out of  5
rating by Matt Fowler
"Ken is an excellent advisor! I have worked with Ken on multiple policies and he has never failed to impress not only with prowess but also results. Ken Richards is your go-to resource for life insurance or anything else that you hold near and dear and want to insure! Thanks Ken!"
We responded:
"Matt, it was a pleasure working with you. Thank you for your trust in me as your advisor. I'm grateful for the opportunity to assist you with multiple policies and to deliver the results you expect. Whether it's life insurance or any other aspect of coverage important to you, I'm dedicated to providing reliable guidance and solutions. Your appreciation motivates me to continue delivering top-notch service. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Justin Roles

Justin Roles

April 10, 2024

5  out of  5
rating by Justin Roles
"I've been with Ken for more than a decade. Always responsive to questions and regularly suggests reviews to make sure I have the coverage I need."
We responded:
"Thank you for the wonderful review, Justin! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of CYDNEY Charles

CYDNEY Charles

March 28, 2024

5  out of  5
rating by CYDNEY Charles
"Very knowledgeable and made understanding the policy and swap from my current insurance very easy!"
We responded:
"Thank you, Cydney Charles, for your positive feedback! We are delighted to hear that you found our team knowledgeable and the policy transition seamless. If you have any questions or need assistance in the future, please don't hesitate to reach out. Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Richie Staats

Richie Staats

March 28, 2024

5  out of  5
rating by Richie Staats
"Great people very friendly"
We responded:
"Thank you, Richie, for the positive feedback! We're delighted to hear that you found our team to be very friendly. If you ever need assistance with your insurance needs in the future, we're here to help. Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Sammi Nelson

Sammi Nelson

March 28, 2024

5  out of  5
rating by Sammi Nelson
"Jeremy D is a great agent and always helps us with all of our insurance needs."
We responded:
"Thank you, Sammi, for your kind words about our office and the great service provided by our team member, Jeremy. We are delighted to hear that he has been helpful with all your insurance needs. Please feel free to reach out if you have any questions or require assistance in the future. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Profile photo of Courtney Cross

Courtney Cross

March 25, 2024

5  out of  5
rating by Courtney Cross
"Great discounts on my home and new car"
We responded:
"Wow, thank you for the 5-star rating, Courtney! We're thrilled to hear that you found great discounts on your home and new car insurance policies. Our team works hard to provide top-notch service and savings for our valued customers. We appreciate your positive feedback and look forward to continuing to meet your insurance needs in the future. Ken Richards - State Farm Insurance Agent, Grand Junction, CO"