State Farm® Insurance Agent Ken Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeremy Zollinger
March 20, 2025
5
out of
5
rating by Jeremy Zollinger
"I've been a loyal customer of Ken Richards State Farm for years, and I can honestly say they've consistently exceeded my expectations. From auto insurance to home coverage, they've taken extremely good care of me and my family. What truly sets Ken Richards' office apart is their personalized service. Whenever I've had questions or needed to file a claim, the staff has been incredibly responsive, knowledgeable, and helpful. They don't just treat you like a policy number; they make you feel like a valued client. I've always felt confident that I have the right coverage at a fair price, and any time I've had to utilize my insurance, the process has been smooth and stress-free. Ken Richards and his team are truly dedicated to their customers, and I highly recommend them to anyone looking for reliable and trustworthy insurance."
We responded:
"Thank you, Jeremy, for your wonderful feedback! I'm happy you've felt well taken care of over the years. I'm glad our team was able to assist you. Your confidence in our coverage means a lot to us! We're always here to assist with any future needs or questions you may have. Your recommendation is truly appreciated!"
FREED BY FIRE
March 19, 2025
5
out of
5
rating by FREED BY FIRE
"They have been the best for over 10 years. And appreciate this company highly recommended good folks like family"
We responded:
"Thank you so much for your kind words and for being with us for over a decade! We're happy to be considered like family and truly appreciate your recommendation. If there's anything more we can do for you, please don't hesitate to reach out."
Jim Pollack
March 19, 2025
5
out of
5
rating by Jim Pollack
"Shelby is nice and was very helpful to me"
We responded:
"Thank you, Jim, for sharing your experience! I'm happy to hear that Shelby was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Allison Mainiero
March 5, 2025
5
out of
5
rating by Allison Mainiero
"I enjoy working with the State Farm Agents at Ken Richards! Jeremy is the best! I have been with them for 12+ years & it's been a breeze customizing my insurance to meet my needs over the years! It feels good to know that they have my best interest at heart! Thanks (Ken Richards) State Farm in GJ, Co!!!"
We responded:
"Thank you, Allison, for your wonderful feedback! I'm happy to know that your experience with us over the past 12+ years has been smooth and that Jeremy has been a standout for you. It's great to hear that you feel we have your best interests at heart. If you ever need anything or have questions, feel free to reach out to our office in Grand Junction. We're here to help!"
Kathy Wieker
February 13, 2025
5
out of
5
rating by Kathy Wieker
"Jeremy was very knowledgeable and congenial. He patiently took us through every step of the process and could answer every question that we had. I highly recommend."
We responded:
"Thank you, Kathy! I'm glad to hear that Jeremy was able to assist you so effectively. His knowledge and patience are truly appreciated, and it's wonderful to know he could answer all your questions. If you need any further assistance or have more questions, feel free to reach out."
Seanery James
February 12, 2025
5
out of
5
rating by Seanery James
"I’ve been a customer for years. I’ve always had great service."
We responded:
"Thank you, Seanery, for your continued support over the years! I'm happy to know that you've consistently received great service from our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Jordyn Ahlgrim
February 10, 2025
5
out of
5
rating by Jordyn Ahlgrim
"Love working with Jeremy!! He really cares about protecting every area of your life, so thankful for him! Highly recommend him for your insurance needs!"
We responded:
"Thank you, Jordyn! I'm delighted to hear about your positive experience with Jeremy. His dedication to ensuring comprehensive protection is truly commendable. We appreciate your recommendation and are here for any of your insurance needs."
Alanza Cook
February 4, 2025
5
out of
5
rating by Alanza Cook
"Ken Richard and staff are the best to work with. I have been with this office since 2010 and I have been nothing but pleased! My gratitude to Ken, Jeremy, and Kristy these 3 have gone above an beyond to fulfill all my families needs. Car, Renters, Business and life insurance. Thank you Alanza"
We responded:
"Thank you, Alanza, for your wonderful feedback! I'm so happy to know that you have been satisfied with our services since 2010. Our office is truly dedicated to meeting your family's insurance needs, and I'm grateful for their hard work. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Morgan Leslie
January 29, 2025
5
out of
5
rating by Morgan Leslie
"Great great great insurance agents, I’ve always used Jeremy and he’s been extremely helpful with coverages and never wants to over sell me. He’s always looking out for what I need."
We responded:
"Morgan, thank you for sharing your positive experience! I'm glad to know that Jeremy has been helpful and attentive to your needs. It's important to us that our team provides the right coverage without overselling. If you have any questions or need further assistance, feel free to reach out anytime."
Shelby Maglietto
January 17, 2025
5
out of
5
rating by Shelby Maglietto
"Jeremy is the best. Always stays on top of our policies and reaches out with new offers to keep us up to date on all we need. 10/10 recommend!"
We responded:
"Thank you, Shelby, for your fantastic review! I'm delighted to know that Jeremy has been keeping your policies up to date and reaching out with new offers. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Ian Kuhns
January 16, 2025
5
out of
5
rating by Ian Kuhns
"Great service and products. Very pleased with this branch."
We responded:
"Thank you, Ian, for your wonderful feedback! I'm happy to know that you're satisfied with the service and products at our branch. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Amber Wood
December 23, 2024
5
out of
5
rating by Amber Wood
"We have been with Ken Richards and his team for many years. Jeremy is always quick to answer questions and provide help anytime we've needed it. The personalized service is outstanding! When we moved away from Grand Junction, we were worried that we would have to find another agent. We were so excited to find out that we could stay with Ken and Jeremy as long as we were in the State of Colorado. The kindness, wisdom, and expertise that Ken Richards and his team have provided us over the years is unmatched anywhere. I would recommend Ken and team to anyone and everyone, without hesitation. Thanks Ken and Jeremy!!"
We responded:
"Thank you, Amber, for your wonderful feedback! I'm glad to hear that Jeremy has been quick to assist you and that our personalized service has made a positive impact. It's fantastic that you could continue with us even after moving away from Grand Junction. Your recommendation means a lot, and we're grateful for your trust in our team. If you ever need anything else, don't hesitate to reach out!"
Patrick Jamison
December 2, 2024
5
out of
5
rating by Patrick Jamison
"Thank You, for catching, and calling on a fraudulent claim made against us."
We responded:
"We’re so glad we could assist in catching that fraudulent claim, Patrick. Thank you for trusting us, and don’t hesitate to reach out if you need anything further. We're always here to help!"
Penny Schied
December 2, 2024
5
out of
5
rating by Penny Schied
"I usually deal with Jeremy, he is always very helpful and finds a solution for any questions I have."
We responded:
"Thank you for sharing, Penny! We’re glad to hear that Jeremy has been helpful in finding solutions to your questions. If you need anything else, don’t hesitate to reach out!"
Tonya Simon
November 26, 2024
5
out of
5
rating by Tonya Simon
"Jeremy is by far the most dedicated agent that I have ever met his customer service is always great and I really like him as a person 🦋"
We responded:
"Thank you, Tonya, for your wonderful review! We're so happy to hear that Jeremy's dedication and excellent customer service have made such a positive impression on you. It's great to know you appreciate him both professionally and personally. If you ever need anything, don't hesitate to reach out!"
Christine L
November 22, 2024
5
out of
5
rating by Christine L
"This insurance agency is amazing! They are super responsive and helpful with all of our needs. Highly recommended"
We responded:
"Christine, thank you so much for your wonderful review! We’re glad to know that our team has been responsive and helpful with all your needs. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
Cliff Carpluk
November 7, 2024
5
out of
5
rating by Cliff Carpluk
"Kristina was so helpful, I really appreciate her patience and expertise in sending off my claims physician notes and billing records to your Atlanta office. Over 100 pages and 6 different folders needed to be sent , she was extremely helpful."
We responded:
"Kristina's dedication and expertise truly shine through in situations like these. I'm glad she could assist you with sending off such a large volume of documents to our Atlanta office. Your appreciation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Pam Smetak
November 7, 2024
5
out of
5
rating by Pam Smetak
"Love working with Jeremy for all of my needs. He is THE BEST!!"
We responded:
"Pam, thank you for your wonderful review! We're happy to know that Jeremy has been able to meet all your needs. Your satisfaction is our priority, and we're grateful to have Jeremy on our team. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Kali Martinez
October 22, 2024
5
out of
5
rating by Kali Martinez
"I had a fantastic experience with my new insurance agent! He helped me solve an issue quickly and efficiently without missing a beat. Great communication and wonderful service throughout. Highly recommend!"
We responded:
"Kali, thank you for your wonderful review! I'm glad to hear that you had a fantastic experience with our office. It's great to know that we could resolve your issue quickly and efficiently. We always strive for excellent communication and service. If you need any further assistance, we're here to help. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Jen Mendenhall
October 17, 2024
5
out of
5
rating by Jen Mendenhall
"Jeremy from Ken Richards office is fantastic to work with! He is knowledgeable, caring and responds very quickly to any questions I have. Thank you!"
We responded:
"Jen, thank you for your wonderful review! I'm glad to hear that Jeremy has been so helpful and responsive to your needs. We truly appreciate your kind words and are grateful to have Jeremy as part of our team. If you ever have more questions or need further assistance, don't hesitate to reach out. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Megan Rivera
September 25, 2024
5
out of
5
rating by Megan Rivera
"This is such an awesome office! Their knowledge of products including life insurance is outstanding. They also provide the best customer service in all of CO. I send all my customers moving states to their office as I know they will be taken care of. JEREMY IS THE ABSOLUTE BEST and genuinely cares about all of his customers."
We responded:
"Megan, thank you for your wonderful review! We're glad to know you appreciate our team's knowledge of life insurance and our commitment to providing top-notch customer service. Jeremy is indeed a valuable part of our team, and we're grateful for your trust in sending your customers our way. If you ever need anything, we're here to help! - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Kealey Cheyenne
August 28, 2024
5
out of
5
rating by Kealey Cheyenne
"Jeremy is super nice and easy to understand and work with."
We responded:
"Kealey, thank you for your positive feedback! I'm glad to hear that Jeremy was nice and easy to work with. We appreciate your support and are here for any future needs. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Jeff
August 28, 2024
5
out of
5
rating by Jeff
"Best service, highest quality, nice to do business with good people."
We responded:
"Jeff, thank you for your kind review. I'm glad you had a positive experience with our service and team. We appreciate your business and look forward to assisting you with any future needs. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
d W
August 21, 2024
5
out of
5
rating by d W
"ABSOLUTELY AMAZING! FAST ACTION AND CARING. LESS THAN 14 BUSINESS DAYS AFTER MY ACCIDENT I RECEIVED PAYMENT SINCE MY CAR WAS A TOTAL LOSS. SUPER FRIENDLY AND KEPT ME INFORMED THE ENTIRE PROCESS"
We responded:
"Thank you for your positive review. I'm glad our team could provide fast and caring service during your time of need. It's great to know you were kept informed throughout the process and received your payment promptly. If you have any future questions or need further assistance, feel free to reach out. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"
Milica L.
August 17, 2024
5
out of
5
rating by Milica L.
"Bryan made the transition to State Farm a breeze. He was able to overall lower the rates. I look forward to having this as my team of agents going forward."
We responded:
"Hey Milica, Thanks for the awesome review! I'm glad Bryan could make your transition smooth and help lower your rates. We're happy to have you with us and look forward to being your team of agents. - Ken Richards - State Farm Insurance Agent, Grand Junction, CO"