State Farm® Insurance Agent Ken Richards

"Jeremy Davis with Ken Richards State Farm is always on top of his game! 😎"

"Jeremy’s service is always top tier! Thank you"

"Great people to work with all around!"

"Home owners, and renters insurance policies beware!!!!!! "You do realize that the company is just trying to save money with this denial" "The AI technology is just as good as a technician" Jeremy advised me that filing a catastrophic hail damage claim from June 2025 on my rental policies, would not effect my home owners policy. Never called or answered the phone for an annual review of policies. Never followed up to reschedule. I had have my policies sent to another state farm agency to be reviewed for them to tell me that Jeremy of Ken Richards State Farm straight up lied to me about disaster claims affecting home owners. I called back 3/27/26 and Jeremy had no idea that disaster claims on rentals would affecty home owners policy. "I did not know that would effect you so much." Clearly Jeremy hadn't done his due diligence to review my records and go to underwriting about my home owners policy. I had to switch to another agent in State farm. That agent told me I'm uninsurable on my home and I basically can't make any claim on any of my properties until 2028. Jeremy straight up lied to me about what to do on filing a claim because he didn't look into my policy information. And when I confronted him today about it, he had no idea that the disaster claims would affecty home owners policy. I even asked him on the phone today if he knew that the disaster claims would affecty home owners policy and he said he didn't know that would happen. Jeremy didn't make any records of our conversations per the current state farm agent that I'm working with. Jeremy didn't do his job to advise me properly if I should file hail damage claims. He didn't advocate for me during the process of hail damage repairs. Jeremy didn't follow up with an annual review of my policies. He didn't know what what was in my policies. Jeremy is just sitting on his paycheck of commissions and doesn't do his due diligence for you the customer. Here is the example of Everything that is wrong withan insurance company and and insurance agent that is checked out."

"Ken is a Great agent! Took his time going through all of or policies"

"Jeremy is the absolute best and really went above and beyond to make sure I got the best rates."

"We have been State Farm customers since 1974. Our longevity with the Company says it all. For the last 15 years, after moving to Grand Junction from Houston, we have been clients of Ken Richards’ State Farm. All of the agents in the office are top notch and customer service isa top priority."

"Shelby Shafer was amazing!! She helped me with my questions and gave me positive feedback and advice! She offered me a contact number to reach out to her for any further assistance I may need!"

"We always receive the very best service. They always remember our name and are very helpful."

"Shelby is kind, caring, understanding, and explained everything I had asked in detail. She was able to answer most of my questions before I asked them. I use them for my company insurance, my auto insurance, and my life insurance! If your insurance rates are high or you are just now looking for insurance go see Shelby at State Farm!"

"Shelby Shafer was so helpful with my verification of Insurance request. She had to send the document twice because of a computer glitch and she responded quickly and my issue was solved! Thank you Shelby for the help!"

"I have been a Richards State Farm client since 2010. I have multiple policies-homes, vehicles, boat, life, personal articles, etc. I trust this office 100% from Ken Richards, to Jeremy Davis, and Shelby Shafer (and truly anyone else that is there, as I know the standard of excellence required to work at RSF). I am also in the real estate industry and always include Richards State Farm on my referral list for clients, as I have zero doubt my clients will be treated the same way I have been as a long time client. Thank you for always providing top notch service and looking out for the best interest of my family!"

"Jeremy is great to work with, he took care of all the details and is willing to explain everything and made the insurance coverage process straightforward and painless."

"He was so kind and relatable."

"Jeremey is the best!! He is always looking out for me and what my best options are!! He walks you through everything so you always know what you’re getting!! He makes something so stressful like life insurance so easy and leaves you with no worry that you’ll be taken care of!"

"We had a accident on our way home from Mexico in Utah. Ken not only was on the phone with us right away , but offered to drive out and help us get our stuff back to grand Junction. His team went above and beyond what I expected. Customer service at its best"

"I had the unfortunate experience of my debit card being compromised and had to cancel the card. It’s a nightmare trying to remember what payments the card was attached to! SF notified me via text when my payment was declined. I immediately contacted the office and spoke with Jeremy Davis to resolve the payment issue. Jeremy was very professional, polite, and empathetic to my situation. Instead of sending me to their website to deal with the problem, he took the time to speak with me and he personally made the changes needed on my autopay account with them. I appreciated him helping me with this problem. I have always received prompt service from my SF office and highly recommend this office and Agent Jeremy Davis to anyone looking for an exceptional and caring agent. Jeremy will make sure you are well taken care of!"

"Jeremy davis is one of the best agents he helped me to save and fight an unfair hoa. Really he's there for everything and a hugger🩷"

"Ask for Bryan! Guy knows his stuff and saved me a lot of money!"

"Jeremy David has been amazing in helping me with insurance questions."

"Having Jeremy as my insurance agent over the last 10 years has been fantastic. He has already been very responsive whenever I needed something and talking to him has been like talking to a friend rather than an insurance agent. Could not recommend him more."

"Great insurance company. Thank you!"

"We have been with Ken Richard’s State Farm for over 10 yrs and it is always so easy to deal with anything insurance related. Jeremy is my contact person and each time I speak with him, it’s like talking to a long time friend. He explains things so well and makes making any changes to our services very simple. I was recently in a wreck and Jeremy’s number one concern was to make sure that I was ok and then we handled the claims process. I would recommend Ken Richard’s to anyone on the western slope because I am confident they would be treated like family like I have been for so many years!"

"Loyal customer for many years. Fantastic people to work with."

"I have been with Ken Richard’s State Farm for well over 10 years I always get a birthday card, Thanksgiving card every year. I have had 2 claims and have been treated like family. They get me back in my car fast and professionally. Thank you Ken Richards"